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Improvement of quality of services at the National Business Center

Improvement of quality of services at the National Business Center

he GIZ project “Supporting the Harmonization of Trade and Economic Legislation with the EU Acquis” funded by the German Government has been one of the main supporters of the National Business Center.

This project made it possible to unify QKR and NLC in a single service gateway, nowadays known as the National Business Center. Thanks to it, the necessary legal changes were made to simplify the registration and licensing procedures, the legal framework was drafted to enable the online application, the knowledge and skills of the ICR staff were provided, thus enabling the institution’s performance to be significantly increased in providing services.

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In order to present the achievements within this long-term cooperation, the closing activity of the project will be presented, where will be presented the findings of the study on the performance of the ICR, carried out by the Albanian Center for Economic Research (ACER) and discusses achievements and challenges for the European future of the National Business Center.

News Source: QKB

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